Nous comprenons que vous avez des questions.Nos installateurs professionnels et représentants d'équipe sont là pour vous aider à répondre à toutes les questions dont vous avez besoin.Dans la section ci-dessous, nous avons répondu à certaines des questions fréquemment posées.Nous avons également joint un formulaire pour contacter notre équipe avec toutes les questions que nous n'avons pas pu atteindre.
QU'EST-CE QUE RUBAROC?
Rubaroc est un revêtement de sécurité caoutchouté, qui est appliqué aux zones de pont humides intérieures et extérieures.
EN QUOI CONSISTE RUBAROC?
Rubaroc est de petits granules de caoutchouc mélangés sur place avec une résine spécialement formulée, coulés en place et truelle pour accueillir le substrat de surface.
QUI UTILISE LE SURFACING RUBAROC?
Rubaroc est utilisé sur toutes les surfaces nécessitant une surface permanente, antidérapante et résiliente. Rubaroc crée une surface confortable et esthétique pour toute terrasse mouillée.
COMMENT RUBAROC SURFACING EST-IL INSTALLÉ?
Des installateurs certifiés et formés appliquent Rubaroc. Il y a généralement deux installateurs et un mélangeur sur place en fonction de la taille de l'installation. Les granulés de caoutchouc arrivent dans des sacs et la résine dans des seaux. Elle est ensuite mélangée et truelle sur site selon les spécifications du client.
COMBIEN DE TEMPS PUIS-JE MARCHER?
Les systèmes Rubaroc sont utilisables après une période de séchage de 24 heures dans la plupart des conditions.
IS THE RUBBER SURFACING SLIPPERY WHEN WET?
Rubaroc is non-slip even when wet, just the same as the theory behind the rubber bath mat.
WHAT COLORS DOES IT COME IN?
Rubaroc has standard rubber surfacing colours for your convenience, however, custom mixes are also available.
COMMENT TENUE-T-IL CONTRE LES FLUIDES DE VOITURE ?
Notre caoutchouc résiste aux rayons UV, à l'essence, au diesel, à l'huile moteur, au fluide de transmission, au fluide hydraulique et à d'autres matériaux hostiles.
WHAT SUB-BASE DOES RUBAROC COVER?
Rubaroc can be installed on most solid substrates such as concrete, tarmac, wood, aluminum and steel. It can also be installed on compacted crushed stone for creating Rubaroc swimming pool decks.
CAN RUBAROC BE USED BOTH INDOORS AND OUTDOORS?
Rubaroc rubber safety surfacing is suitable for both indoor and outdoor applications.
HOW WILL WINTER AFFECT RUBAROC SURFACING?
Rubaroc systems have been proven to cope with the harshest environment including the scorching deserts of Arizona and the harsh winters of Canada.
DOES RUBAROC GET HOT IN THE HEAT?
It is cooler than concrete and tarmac in the heat of summer because the pores trap moisture and create airflow that helps retain its low surface temperature. Because of the nature of rubber it does not absorb heat or cold like cement or rock products do.
WILL RUBAROC DELAMINATE IN THE FREEZE/THAW CYCLE?
Rubaroc rubber safety surfacing systems have been designed and thoroughly tested to remain stable in all weather conditions.
WILL THE COLOUR FADE?
Rubaroc rubber safety surfacing is UV stable and is highly used in Australia which is one of the harshest environments for ultra violet light.
IS RUBAROC TESTED?
Rubaroc has undergone many tests over the years including UV stability, critical fall heights, stain resistance and fungus & bacteria growth. Each test has passed with flying colours. All Rubaroc rubber surfacing materials have ISO 9002 certification and have been tested by the NSF (National Sanitation Foundation).
WHAT HAPPENS TO THE WATER THAT DRAINS THROUGH?
The water filters through to the sub-base and whatever direction it is sloped, the water will drain that way.
HOW DO I CLEAN RUBAROC SURFACING?
Rubber safety surfaces require regular cleaning. Pressure washing is the most commonly used procedure for cleaning rubber surfaces. Sometimes mild soap and water sprayed with the garden hose is all that is necessary. For stubborn stains, Rubaroc offers a product called RubaClean of which you can ask your distributor or installer for cleaning instructions.
WHAT HAPPENS IF THE RUBBER SURFACE NEEDS REPAIR?
Because Rubaroc is a rubber-based material, cutting out the damaged area and re-pouring the safety rubber and resin mixture will make repairs to your surface easy, un-noticeable and aesthetically pleasing. A certified rubber safety surface installer usually performs this function. Repairs are un-noticeable with Rubaroc and the new material blends in with the original surface.
WHAT IS THE WARRANTY PERIOD?
Rubaroc Dealers offer a limited warranty on the product and installation, is up to them to specify the amount of time the installation/product is warranted till.
HOW DOES RUBAROC GET CLEANED WHEN APPLIED INDOORS?
This depends on the system. If it is our sealed system for food prep and organic materials areas you can use any type of conventional mop to clean the surface. With our porous surface for entry ways and locker rooms etc a steam cleaner is recommended.
HOW THICK IS THIS PRODUCT APPLIED TO CONCRETE? WILL IT STICK TO CONCRETE THAT HAD SEALER APPLIED?
Rubaroc is applied at a quarter inch thick. It will stick to most types of sealer such as epoxy and acrylic because our primer coat will make it re-activate and bond to the material.
CAN YOU INSTALL IT YOURSELF?
Rubaroc is not a DIY product as it is fairly systematic. However, if you decide to become an Authorized Rubaroc Dealer, we have extremely comprehensive training on the installation of the product.
